Company: Leapros
Job description: is a values and integrity-driven workforce solutions firm specializing in finance, accounting, information technology, and human resources. Our services include professional and executive recruitment, contract staffing, consulting, and advisory solutions.
CLIENT PARTNER PROFILE & VALUE PROPOSITION: LEAPROS Workforce Solutions has partnered with an innovative world leader in diagnostic imaging equipment.
POSITION TITLE: CRM Admin (Salesforce)
POSITION SUMMARY: The CRM Admin will be responsible for business analysis, design and support of Salesforce.com and Cloud applications.
POSITION RESPONSIBILITIES:
- Interact with users up to the highest level within the organization to analyze and understand business requirements, translating them to viable business solutions using the current CRM application footprint.
- Functional lead for requirements analysis and business process reengineering efforts, this includes facilitating group data gathering and decision making sessions.
- Develop optimum solutions based on extensive SFDC application functional knowledge and business knowledge, to fulfill user needs. Support authoring of requirements definition documents, technical design documents, and user acceptance testing documents.
- Responsible for troubleshooting production issues and working with the users and technical team to resolve in a timely manner.
- Daily administration and support of SFDC including but not limited to managing multiple user management setup, profiles and roles, customization of objects, fields, record types, page layouts, workflow rules and validations.
- Maintain data quality and data cleanup in SFDC via constant data analysis, scheduled reports, data loads and validation rules.
- Contribute to the establishment of a cloud based applications strategic roadmap and translating the roadmap into specific goals and objectives.
- Perform other duties as assigned.
POSITION PREREQUISITES:
- 5+ years minimum of experience in Salesforce Administration
- Salesforce Advanced Administrator certification required
- Sales Cloud, Service Cloud, Customer communities, Pardot
- Expert level understanding of Salesforce platform
- Customize Standard and custom object, Process automation, Lightning Components
- Workflows Roles, Profiles, Sharing rules, Flows, Process builder, object relationship, Security and access, Dynamic Dashboards,
- Dynamic pages, Territory Manager, Dynamic Pages, and Groups
- General understanding of AppExchange products
- Understanding of Oracle EBS a plus
- Understanding of relational databases and data integration tools
- Very strong understanding of business processes and best practices within a business area (such as finance/accounting,
- sales/marketing, services, inventory, etc.)
- Deep understanding of application structures, functions, and processes
- Excellent communication skills and the ability to develop and maintain effective internal and external working relationships
- Demonstrated ability to influence and guide others to use best business practice solutions within the constraints of the applications capability
- Demonstrated ability to develop high quality analytical deliverables including, functional requirements, UAT scripts, technical requirements, and report definitions
- 4 Year / Bachelor’s Degree: Degree in IT or related field, or equivalent work experience and/or training
- Recent depth of Salesforce experience required
- Salesforce Advanced Administrator certification required
- Recent experience working with large and complex organizations
- Recent experience with programming languages such as SQL, JavaScript, HTML, and/or Apex required
This role is hybrid/remote, reporting to the office located in Tustin, once a week.
At LEAPROS™, we are committed to our core values and guiding ethical principles, to conducting business in a non-discriminatory manner, and to operating in strict compliance with applicable federal and state laws pertaining to Equal Employment Opportunity. This commitment enhances our ability to conduct business with the highest level of integrity, solidifying our position as the most trusted workforce solutions partner. To learn more about LEAPROS™ or to speak with one of our recruitment partners, call 866-920-LEAP or visit our website at .
Expected salary:
Location: Tustin, CA
Job date: Sat, 19 Feb 2022 04:59:35 GMT
Apply for the job now!