User Acceptance Testing Manager

Job title: User Acceptance Testing Manager

Company: Thomson Reuters

Job description: We are looking for a highly motivated, self-starting individual to join our Go To Market Business Systems, UAT Testing team. As a User Acceptance Testing Manager, you will assist with the coordination and management of UAT testing across Thomson Reuters, partnering closely with UAT Leads, Business SME’s, and 3rd party Vendors. The User Acceptance Testing Lead provides specialized consulting activities to business and business system related enhancements and projects, with a regard to User Acceptance Testing. This position will be accountable for the development and execution of testing plans and activities across multiple technologies using Agile/hybrid methodologies and will serve as the UAT testing SME within SFDC capabilities. This position will report to the Business Testing Director.

About the Role

In this opportunity as User Acceptance Testing Lead, you will:

  • Coordinate and Lead Business testing activities across the Lead to Cash/Digital programs
  • Creatine and distribute project plans as they relate to User Acceptance Testing
  • Facilitate UAT Strategy and approach sessions and Test Case creation workshops with business testing SME’s
  • Partner with business and technical scrum teams for story grooming activities
  • Assist in the design, development, and maintenance of appropriate test documentation including Test Strategies, Test Plans, Test Requirements, Acceptance Criteria and Test Cases.
  • Partner with 3rd party UAT testing vendors to drive results
  • Drive execution of UAT testing activities during sprint and E2E cycles
  • Proactively work with the business to troubleshoot or provide additional training for issues related to testing (i.e. tools, test case creation, etc.) throughout planning and execution phases.
  • Drive the implementation of standard UAT tools and processes supporting business testing while ensuring consistency and improved quality
  • Manage issue tracking and bug lifecycle
  • Create metrics on defect trends discovered in various testing phases.
  • Track, maintain, and communicate test status
  • Facilitate mitigation planning for any open defects near cycle or project closure
  • Drive identification and implementation of ideas for team and process improvement.

About You

You’re a fit for the role of User Acceptance Testing Lead if you have:

  • Bachelor’s Degree or equivalent work experience
  • 5+ years related experience
  • 3+ years Test Management related experience
  • 2+ years direct experience with SFDC, Sales or Service Cloud
  • Experience working with and leading within a Global Team
  • Experience working within agile teams
  • Experience with full life cycle software implementations
  • Excellent communication skills (Required)
  • UAT testing subject matter expertise
  • Project management skills
  • Business analysis skills
  • Ability to lead in an agile environment
  • Enterprise-wide thinking – able to understand end to end solutions and impacts
  • Ability to work in a dynamic matrix environment and influence groups outside of team to execute efficiently
  • Strong attention to detail
  • Excellent analytical and reporting skills (Required)
  • Excellent influence and negotiations skills (Required)

What’s in it For You?

At Thomson Reuters, our people are our greatest assets. Here are some of the benefits we offer for your personal and professional growth:

  • Hybrid Work Model: Currently, as part of our COVID-19 response, our employees are working remotely and following local COVID-19 bylaws and guidelines with the majority of our offices planning to remain remote throughout 2021. Upon return, we will embrace a hybrid work environment consisting of in-office and remote work.
  • Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.
  • Wellbeing: Comprehensive benefit plans; company-wide Mental Health Day Off; Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.
  • Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking.
  • Social Impact: Eight employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact.


COVID-19 Vaccination Status Information Requirement (US employees only):

Thomson Reuters is committed to ensuring the continued safety of our employees in regards to Covid-19. While vaccination is not required for consideration or employment at this time, to inform our site planning and policies, we require all Thomson Reuters employees to verify their vaccination status upon starting with the Company.

Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we’ve been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world’s most global news services – Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.

We are powered by the talents of 25,000 employees across more than 75 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.


As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

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More information about Thomson Reuters can be found on .

Expected salary:

Location: Eagan, MN

Job date: Sat, 26 Feb 2022 02:43:31 GMT

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